Playground & Fitness Equipment Warranty

children swinging on nature wooden playground


KOMPAN playground equipment utilizing galvanized steel parts

Lifetime Warranty*

  • Hot-Dip galvanized parts

  • Stainless steel parts

  • EcoCore™ and other high-density polyethylene (HDPE) parts (* KOMPAN’s LIFETIME warranty is in effect for the lifetime of the product until the product is uninstalled and/or taken out of use. In addition, KOMPAN’s general terms and delivery conditions apply and supplement this warranty)

A pirate ship playground made from Robinia wood parts

15-Year Warranty

  • High-pressure laminate (HPL) parts

  • Aluminum parts

Kids playing on rope playground equipment

10-Year Warranty

  • TexMade™ posts

  • Pre-galvanized posts with painted top layer

  • Painted surface on galvanized or aluminum metal parts

  • Electrogalvanized metal parts

  • Molded PP decks

  • Solid plastic parts

  • Hollow plastic parts

  • Transparent Poly Carbonate (PC) parts

  • Wood-plastic composite (WPC) parts

  • Robinia, pine, ash, and other wood types

  • Stainless Steel Slides

  • Rope and net constructions

KOMPAN Giant playground equipment

5-Year Warranty

  • Resin-coated plywood parts

  • Springs and ball bearing assemblies

  • Graphic print on transparent PC panels

  • Concrete parts

  • Galaxy Connection Balls

A boy gliding across a playground zipline

2-Year Warranty

  • Moveable plastic & metal parts

  • Rubber membranes

  • Screens and electronic parts

  • Sunshades & sail solutions

  • Nylon nets

  • Spare parts

Industry-leading warranty

Warranty coverage

This warranty applies to KOMPAN’s products for the time periods described for each product type above and with the limitations described in this warranty. The warranty period applies from the date of purchase by the first customer. This warranty covers only defects in materials, production errors, and structural integrity failures caused by defects in design, materials, or manufacturing. KOMPAN’s liability under this warranty is limited to repair or replacement of defective products, without charge, at KOMPAN’s discretion.

Proper installation and maintenance

The warranty only applies if KOMPAN’s products have been installed according to the instructions provided by KOMPAN and maintained correctly according to the KOMPAN Maintenance Manual. All warranty claims shall be accompanied by full documentation for proper installation and maintenance.

Warranty exclusions

This warranty does not cover any damage caused by accident, improper care, negligence, normal wear and tear, surface corrosion on metal parts, discolored surfaces, and other cosmetic issues or failures due to misuse or vandalism. Natural changes in wood over time are considered cosmetic issues and not covered.

Near water installations

Products installed in direct contact with chlorinated water or saltwater (waterparks), or products installed within 650 feet from the shore are not covered by the KOMPAN warranty for any defects caused by corrosion. Specially designed products (handled via department for customized products), provided they have been upgraded to corrosion class C4 prior to delivery, installed within 650 feet from the shore (and not in direct contact with saltwater/spray of saltwater or chlorinated water(e.g. waterparks)) shall, subject to the applicable warranty period for each product type set out in the general warranty, be covered only against structural failure caused by corrosion (excluding moving parts) and under no circumstances for any period longer than 5 years.

Third-party supplied products & services

KOMPAN provides non-KOMPAN branded products and installation services performed by certified third-party suppliers. This general KOMPAN warranty does not apply to such non-KOMPAN branded products and installation services, which may carry their own warranties. KOMPAN will pass on information on such warranties where possible.

Freight and warehousing

Global transport and logistics arranged by Kompan appointed forwarder. Products/items are not to be stored outside waiting for installation and must be kept dry at all times.

Safety standards

In the interest of playground safety, the International Play Equipment Manufacturers Association (IPEMA) provides a Third Party Certification Service whereby a designated independent laboratory, TÜV SÜD America Inc., (TÜV), validates an equipment manufacturer’s certification of conformance to the ASTM F1487 Standard Consumer Safety Performance Specification for Playground Equipment for Public Use, except sections 7.1.1, 10, 13.1.1, 13.1.2, 13.2, and 13.3; to CAN/CSA Z614 Children’s Playspaces and Equipment, except clauses 10 and 11; or both. A list of current validated products and components may be viewed at

Visit to check if products are IPEMA-certified

View online or receive a free physical copy

Explore our playground & fitness catalogs

The 2023 KOMPAN Playground and Fitness Equipment Catalog