Planning

Playground Maintenance and Repairs Guide

A man fixing a slide in a playground

How do you maintain an outdoor playground?

Congratulations! You have chosen a high-quality product that, with proper maintenance, will withstand the test of time and many years of use.

As the owner, you are responsible for maintaining the playground and its surroundings to ensure all play structures remain safe. In order to protect children's safety and enhance the play experience, a maintenance programme must be in place once your outdoor playground is installed.

Playground maintenance involves regular inspections and updates of playground equipment through a maintenance programme. The programme consists of everything from scheduled cleaning, checking for hazards, ensuring the equipment is in good working condition and caring for the surrounding grounds.

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Well - it's time to look at the best way to ensure all play structures and the surrounding resilient surfaces are inspected and maintained regularly.
A man in a yellow vest working on a wooden structure

1. Cleaning

A clean playground is a safe playground. Ensure litter, debris and leftover food are removed to prevent injuries and control pests. Also, ensure adjacent areas and walkways are clean and accessible. Any damaged or broken equipment must be removed immediately, and the product must be taken from service until repaired. This will ensure that you can guarantee the safety and functional reliability of the product. We recommend that high usage or older equipment is subject to a daily inspection.

Please follow the daily/weekly maintenance checklist programme.

A man in a yellow vest looking at a maintanance issue

2. Maintenance

Over time, some bolts may become loose through heavy use, and the play structure can become undone or wobbly. Loose components on play structures can cause a dangerous pinch, a crush, or shear points. Therefore, all nuts, bolts, fasteners, and screws must be checked periodically. We also repair and maintain any manufacturers' equipment, even those who have ceased trading.

Please follow the maintenance checklist for weekly, scheduled, and annual inspections.

A man wearing a yellow vest maintaining a playground

3. Repairs

Occasionally, parts may need to be replaced due to breakage or wear. Parts should be replaced immediately to avoid dangerous conditions. Repairs should be completed following the maintenance manual and the installation instructions. Information about replacement parts and copies of installation instructions can be obtained through your KOMPAN sales consultant or on KOMPAN Master. If broken equipment is not immediately repairable, action must be taken to restrict access to that portion of the play structure or the whole structure if necessary.

Why is playground maintenance important?

Timely playground inspections and maintenance are vital for knowing that you have done everything possible to keep children safe when playing on the playground. Following our maintenance instructions is also necessary for the products to be covered by the KOMPAN General warranty. All KOMPAN play structures are carefully designed and manufactured with safety features in compliance with all current standards.

Keeping children safe
A maintenance programme goes hand in hand with keeping children safe
Protecting your investment
Maintenance will prolong the life and quality of your playground
Following a legislative demand
Your playground must comply with regional safety standards at all times, including maintenance programmes
Enhance the play experience
A memorable play experience ensures children come back again and again

Why use a Professional Commercial Company?

KOMPAN installation teams worldwide have years of experience in the playground industry and offer customers high-quality repair services and maintenance agreements to ensure playgrounds are maintained to the highest standards.
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Installation site with workers and a large crane

1. Inspection Services

At KOMPAN, we can assist you professionally with different types of inspection, no matter if your playground is delivered by KOMPAN or a third party.

We offer four types of inspection:

  • Safety Inspection

  • Functional inspection

  • Visual inspection

  • Delivery inspection

Please get in touch with your local KOMPAN sales office to get a quote on a specific inspection agreement.

2. Service & Maintenance

To ensure the longevity of the playground equipment, we offer regular maintenance.

Maintenance of playground equipment includes:

  • Tightening loose fasteners

  • Fitting missing parts

  • Replacement of broken or worn parts

  • Leveling and replenishing surfaces

From complete all-inclusive Expert Maintenance agreements, where our KOMPAN-certified technicians carry out maintenance work on all kinds of brands, to much more straightforward Repairs in own Management agreements, where the customer handles repairs in-house, and KOMPAN helps determine, order and deliver the parts.

playground installation drawing of a wooden playground

3. Aftersales

To meet all customer needs, we offer different types of service and repair agreements: Even though our playground structures are designed to withstand the test of time and hours of play, regular inspections of the overall facilities are required.

We offer:

  • Functional inspection (three/year recommended)

  • Safety inspection (one/year recommended)

  • Repair readiness

Please get in touch with your local KOMPAN sales office for a free quote on your specific service and repair agreement.

Maintenance Ressources

Visit the KOMPAN MASTER

On KOMPAN Master, you can find all relevant product information and installation instructions. This is also where you find the maintenance guides and checklists. You can access the instructions and maintenance checklists online at any moment.

Below are the steps to access the instructions online:

  1. Open the webpage: http://www.master.kompan.com/KompanMaster

  2. Scroll towards the bottom of your screen, and in the product number box, enter the number of your product, and click on "Product search."

  3. Once the correct product is found, enter your product's purchase date and foundation type, click the arrow, and then click the "Find Spare Parts" button.

  4. Now, you can open the instructions directly or download a complete package of every instruction in PDF

You can learn more about how to use KOMPAN Master in the KOMPAN Master Guide found in the left side menu.

Robinia Maintenance

Wood adapts to the local humidity, which may cause end openings alongside the post. This is a normal phenomenon that applies to all wood species. It is a natural reaction that might appear on Robinia, and typically, this is not a safety or quality issue. However, routine inspections and maintenance are vital and severe deformation must be considered when appearing on essential areas inside the play structure.

You can retrieve a complete guide on maintaining and repairing a KOMPAN Robinia product and doing a correct repair if needed right here.

Flexotop Maintenance

To ensure the optimum appearance and long life of the Flexotop surface, it is important to carry out regular inspections to detect vandalism, shoe marks or other damage before it spreads to a larger area. All repairs should be carried out by professionals with a Flexotop certificate. Please follow the detailed maintenance recommendations here and refer to the FLEXOTOP repairs datasheet for more information on the process.

If you would like to find out more about our Flexotop coverings, please visit our coverings page here

When is the right time to replace playground equipment?

1. An unused playground is a clear sign that you need to consider updating your playground equipment or that your playground is out of date.

2. You receive complaints from concerned parents or users of the playground, which is a clear sign that there is a safety issue to be addressed.

3. Broken equipment beyond repair – It's time to call in the playground or maintenance experts.

Looking for a service or maintenance agreement?

At KOMPAN, we offer to handle all playground maintenance and inspection services. Our team of experts is happy to discuss our different service options. Fill in your details, and we will get back to you soon.

On-site Repairs, Refurbishments and Spare parts

Our team of experts has many years of experience and offers a find-a-fix solution where we try to repair and refurbish on-site wherever possible, helping prolong your equipment's life. This also helps to save you money and to preserve your budget. Once we have completed a site survey, we will establish what can be repaired refurbished and where new parts are required.

Following the complete site survey, we will supply you with a full itemised proposal containing our findings and recommendations. With our experience, technical knowledge, and skilled workforce, we can quickly bring your equipment back to a nearly new standard, quickly back in use, and save you money along the way.

Do not hesitate to contact our HQ for help and advice. Here are some of the things we can help you with:

  • Quote for Spare Parts

  • Fitting Service

  • Competitive Service Available

  • Warranty Claims

  • Upgrade Advice

  • Independent Advice on Historic Equipment

  • Sports & Fitness Equipment

  • Multi-Sport Pitches

  • Surfacing

Lead Time on Spares

  1. 3+ Days

  2. Small Orders - Offer DHL Overnight Delivery

  3. Maintenance Visits - Resolve Small Problems – On-Site